Client Experiences
What clients say about working with us
Honest accounts from businesses and individuals who engaged Rivvex for commercial, regulatory, and personal injury matters in Singapore.
Home340+
Clients Served
4.8
Average Rating
12+
Years in Practice
3
Focused Practice Areas
Testimonials
In their own words
Wei Lin Tan
Director, Raffles Place
We needed to renegotiate a commercial lease on our Orchard Road office with a landlord who had historically been difficult to deal with. Marcus at Rivvex identified three clauses that would have caused real problems further down the line. The marked-up lease was clear and the briefing was thorough. We left with a much more workable arrangement.
Commercial Lease Negotiation · March 2026
Priya Nair
Compliance Lead, Tanjong Pagar
Our company had grown quickly and our compliance documentation had not kept pace. Priya Sharma delivered a written report that was actually readable — organised by priority, with explanations of why each item mattered. That alone saved us from an expensive scramble when the regulatory review came around.
Regulatory Compliance Review · February 2026
James Loh
Individual Client, Tampines
After my workplace accident I was not sure I had a viable claim. David Lim took time to assess the situation properly and explained where I stood without pushing me toward any particular decision. The process took about ten weeks but I was kept informed throughout. No one at Rivvex made me feel like I was being processed.
Personal Injury Consultation · January 2026
Sarah Chen
Co-founder, Marina Bay
We were entering our first commercial lease and had no frame of reference for what was reasonable. Rivvex explained the implications of each clause clearly — not just what it said, but what it would mean in practice. By the time we signed, we understood exactly what we had agreed to. That confidence was genuinely worth the engagement.
Commercial Lease Negotiation · February 2026
Rajesh Kumar
Operations Manager, Jurong East
Our business was due for a data protection audit and we wanted external eyes on our processes first. Rivvex delivered the compliance review within the stated timeframe. The report was structured so that our operations team could act on it directly — not just something to file away and forget about.
Regulatory Compliance Review · March 2026
Linda Ho
Individual Client, Queenstown
After a road accident I was not sure how to approach the insurer. David managed the negotiation entirely. He was clear about what was realistic and what was not, which I found more reassuring than promises would have been. The settlement reached was considerably better than the insurer's opening position.
Personal Injury Consultation · February 2026
Case Summaries
A closer look at three engagements
Anonymised summaries that show how different matters progress at Rivvex.
Challenge
A retail business approaching end of a five-year lease received a renewal proposal with a 22% rent increase and altered reinstatement obligations that created significant cost uncertainty at exit.
Approach
Rivvex reviewed the original lease and proposed terms, identified the clauses with the most exposure, and prepared a counterproposal with market comparisons. Correspondence with the landlord's solicitors was managed directly.
Outcome
Rent increase reduced to 11%. Reinstatement obligations clarified and capped. A break option inserted at the midpoint of the new term. Matter concluded within four weeks of engagement.
Challenge
A mid-sized financial services company had not updated its data handling procedures since 2020. With a regulatory review anticipated, the compliance team wanted an independent assessment before an external body arrived.
Approach
Rivvex reviewed privacy policies, vendor agreements, and internal procedures. A process mapping exercise was conducted and findings compared against current PDPA obligations.
Outcome
Eleven areas requiring attention were identified, ranked by severity. Six were addressed before the regulatory review. The company received a routine outcome with no formal findings requiring remediation.
Challenge
An individual sustained injuries in a motor vehicle accident. The at-fault insurer's initial offer did not adequately reflect the recovery period or income loss during that time.
Approach
Rivvex assisted with evidence compilation including medical reports and income documentation, then entered into direct correspondence with the insurer to negotiate a more appropriate settlement.
Outcome
Settlement reached at approximately 2.3 times the insurer's initial offer, without court proceedings. Matter concluded within nine weeks. The client made decisions at their own pace throughout.
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If something in these accounts resonates with your situation, we welcome a conversation. There is no obligation to proceed beyond an initial discussion.
Send an EnquiryCredentials
Professional standing
Law Society of Singapore
All solicitors hold current practising certificates and are members in good standing.
Singapore Institute of Legal Education
CPD requirements fulfilled annually across all practice areas.
PDPC Compliance
Internal data handling aligned with Singapore's Personal Data Protection Act 2012.
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